Grace Jewelers in Gainesville, VA Open now

Reviews about Grace Jewelers

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  December 22, 2019, by William Golembiewski
  I went to purchase a small diamond and have it set into my wife’s ring after one had fallen out. The quote was higher than I would have thought given my experience in the past, but being new to the area and willing to pay more to have it done right I decided to go forward with it. After I picked up the ring, it no longer fit my wife’s finger. After some complaints that nothing they did could have changed the size (although it was dramatically different than when we gave it to them) they ultimately begrudgingly agreed to resize it. After a few attempts we got it “close enough” and left. I say close enough because after multiple attempts we were over it and wanted to be done with it and them. Less than two weeks after the repair the same stone fell out. Rather than go back to go through the same experience we decided to eat the cost and go someplace else. Although this event took place months ago, it has bothered me so much that even after all this time when researching another jewelry store, I felt compelled to write a review. The store was beautiful and in a convenient location, but I would not recommend them for repairs.